Well,well.well.i know Andy white @ kais reasonbly well,having spent a small fortune there in the last couple years,Ohlins,forks,shocks servicin etc,however i'm glad you've had a good service,cos lately i havn't !!
about 6/8 weeks ago,he put some radial hacket feet on some ohlins forks for me & i asked him about up specing a rear shock,not a big job for him really but there you go,after numerous calls & emails,he still hasn't given me a price,or even contacted me !
So i've bought another new unit,not from him,so beware !,i know he's busy,an that,but arn't we all ??
i do expect people to have decency to return calls,even just to say i'm busy or i've forgot or whatever.it's manners & good buisiness practice.
As of next year,i'll be using K-Tech's services in Coalville,ken sommerton used to work for Reve Red Bull Ducati,& since they packed in,he started up hisself,nearly every bike on the grid today has a k-tech sticker on,how many has kais ????
By all means give Kais a try,but he's let me down,badly !!