Ducati Sporting Club UK > Model Specific - Discussion, Technical Problems and Help > 999 / 749 > I’ve got a new bike ...

... well it feels like it anyway!! Don’t worry, I haven't gone over to the other side and become a tractor boy or rice rocket jockey No, still the same 999R but now with the JHP magic dust sprinkled all over it.

I’m not one for moaning about poor service, and I’ve had plenty of that in the past, in the bike world, but if I think I’ve received outstanding service then I will make sure everyone knows about it so bear with me ....

So, Mrs Everton and I had a top afternoon yesterday at JHP (Ducati Coventry for the corporate types among you) and these boys know about service. My 999R is three years old now with 10K on the clock so it needed some TLC. Big bill mind, but the friendliness, care and attention to detail we received from JH himself, RH, John Burrows and Mark in sales was over and beyond anything I have experienced in 10 years of Ducati ownership.

I talked to John about the ‘big’ service and MOT required when we were all at Cadwell Park and he arranged to pick up the 999R from home, at his expense, and assured me of a top job.

I’m happy to state on this forum that I got better than a top job!

Job includes, major service, including belts, new Bucci racing slipper clutch and carbon plates, 525 chain, renthal sprocket set, two new coils, new Michelin Pilot Power 2CT tyres and nice new computerised MOT certificatethingy.

It is transformed !!!!!!!!!

I had a superb ride back from Coventry yesterday evening via Banbury and the Oxford ring road. The journey went by in a flash!!!!

Before we left John let Brenda loose on a cracking 749 in Airwaves colours, signed by Gregorio and Leon. Brenda had asked for a try out on a 749 but JHP has sold its demonstrator. Hang on a minute says JHP – we’ve got one of Ducati’s 749 press bikes downstairs. One quick call to Ducati UK and Brenda was off for a blat round the local roads with JB. JH took some photos so when he e-mails them to me I’ll post them.

I was so moved by the service we received, and moved in another way by the countless cups of coffee I was offered, that I tried on a set of Daytona boots and ended up buying a pair of them as well!! They didn’t have the colour I wanted, only black and yellow (why would anyone want yellow!) so they ordered a pair from the distributors – I’ve just got home this afternoon and ParcelForce tried to deliver a package this morning – it must be them!

Unfortunately JH has ‘given up’ reviewing and contributing to this forum so I hope another of the JHP boys kindly lets him know what Bren and I think of his superb service.

All being well there might be a 749 Christmas pressie for Bren and guess where it will come from and where any and all Ducatis in this household will be serviced in future.

After all it’s only a 70 mile ride away along some pretty cracking roads!