To me it seems strange that they won't do email/web based orders. Not everyone (i.e me) is in the positoin to have an artic' truck with a bank of PC's in the back that can be used to show images to 4 or 5 people at a time. You then need the staff to operate them proficiently (which Gary @ Picman also seems to have).
If I could offer the same sort of service at my club racing meetings I reckon I'd wipe the floor with the other photographers there in terms of getting interest and orders etc. It just looks so much better and as such gets the queues.
Sadly Picman is the only one I've seen with that sort of a setup which makes you wonder why a smaller operation would refuse to do web or email based orders. They must be confident on their track based operation, but as has been said above, that doesn't appear up to scratch either...
Obviously don't need the business........
[Edited on 12-7-2005 by Guido]