Ducati Sporting Club UK > Model Specific - Discussion, Technical Problems and Help > 999 / 749 > service time

Originally Posted by khushy

£830 for a service is taking the p*ss - no question.

Maybe its time to shake things up and start working together as members of this forum/club to help eachother save some money and gain some useful knowledge during Ducati ownership - thats what other clubs do. Workshops etc!!

It seems to me that certain dealers/service bods associated with Ducati think they have a monopoly - thats why they take the p*ss out of all of us. The hero worship and clique that goes on here does not help everyone else at all.

If you want to join the Nelly/JHP etc fan club - I am sure they will be delighted to take your money - but I for one refuse - they are not that good and as far as I am concerned - their customer service/knowledge is sh*te - except for a few specialist areas - I can do a better quality job myself.

Why do you think Nelly goes "out of his way" as you say - he is a business man first and foremost - he needs to make money - he aint a charity - thats for sure (£830!!! LOL).

The other thing is - if you only want people here to agree with everything that you say - you need to get real and come back to planet earth - you are dreaming buddy - it will NEVER happen.

Others may not say what they feel - but I would say that most agree with what has been said especially with this particular post!!!

Those FEW that have disagreed - I assume only to remain popular with the worshipers - seem only to be able to make personal attacks as to my abaility to service a bike - and they dont even know me - have never seen my bikes - more fool you!!!

I for one will continue to say what I think is right - thats what a public forum is all about - so if you dont like it - you know what you can do!!!

Khushy

Khushy,

If you want to rally round, run workshops, educate the masses, assist people with getting their bikes up to a certain standard, then great, all power to you.

Like most things in life though a general confidence with things manual and mechanical is required, I for one don't have that, I have undertaken tasks on my bike that i may not have done so in the past usually as i have a spanner in one hand and my mobile jammed in my ear as either Nelly, KeefyB or Rattler has tried to talk me through what I'm doing, I've never seen an invoice for it though ....

I have also on numerous trackdays been able to assist non DSC members by calling on DSC help and getting issues resolved, I've had help from Nelly, JHP and even P&H, yet to see an invoice for that either ....

Value is added in so many different ways and assistance is priceless.

But to vilifie Nelly for answering a question is short sighted mate.

Nelly has a shop to run, his own bills to pay and a shedload of knowledge, his customer service is second to none and to caim you are more expert / knwledgable is just a tad arrogant.

Do you in your chosen profession not expect a premium for your expertise or do you just work at lower rates than all your competitors because your conscience says profit is bad ???

When i shop at certain places I pay a premium because I know I'm getting more han just the initial service, that goes for all things I have, the cheapest service may be adequate, but it may not be the best.

Like it or not the Ducati motorcycle is a premium brand, much the same way BMW, Mercedes and Audi are, all with c£100 per hour labour rates, we knaow what we are buying into.

Reinds me of those glammed up Footballers wives wannabes "all fur coat and no knickers".

I work hard for my money but also believe that value is more important than cost with some things.

I haven't knocked your mechanical abilities, i have no idea what they are, but as has been suggested why not PM daz and offer to do the work for him ???

Then he can save a load of money and we can all move on ...

Dibs

[khushy]

you need to remove your head from Nelly's arse and think about the bigger picture. Nelly this - Nelly that - are you on commission?

If Daz was as happy as you seem to be with Nelly - he would not have asked for opinion in such a public way.

One man's opinion leads to a rather healthy debate which leads in turn to some other options for Daz - which is what this thread is all about - what are my other options???

Get off your high horse and see the bigger picture.

8-)

Khushy

[doogalman]

Kushy, I would love to be in the situation where i am happy to do the top end stuff. I have started another thread in 916/996 section with regard this, who knows something may come of it. This is the only bike i've ever had to have someone service for me.
Even if i never did the shims myself it would be great to know that i was anle to.

[khushy]

I agree - would love to have the ability to do that job myself.

With the right tools it cant be that hard.

I bet someone somewhere would teach us - then we could all chip in for a box of Shims and help eachother out and save a load of £££.

Please let me know if you find someone.

Khushy

Khushy,

I choose to spend my money with Nelly because I get true value.

When that changes I will move on and withdraw such obvious support, but I know I am one of many that entrust him, its not having my head up his arse, its supporting someone that I believe in.

Daz asked the question here not because he was unhappy with Nellys answer per se, but because he found it shocking, and as Nelly has stated, he just answered the question he was asked, so why we are getting hung up on his quote is beyond me, if what he has quoted is ithin the guidelines set down bu DUK in connection with the work asked for then so be it.

Daz is quite rightly free to seek a cheaper alternative, but as has been stated the £830 is "worst case scenario" not a fxed price, likeliehood is it will be less as "worst case scenarios" rarely end up being the reality.

How much worse would it be to get quoted £500 and then get a £900 bill because the worst had come true and you were never aware it could be that bad ???

Looking at the bigger picture works both ways Khushy .....

Dibs

[khushy]

If you think that the comments made about the £830 service and subsequent comments about service etc - are harsh/uncalled for - why dont you nip things in the bud and delete this thread - I am sure that would make a few people happy?

Khushy

[doogalman]

Will do mate.
By the way, my wife used to work for a Harley Davidson dealership that charged £75 / Hour. Typical service charged 3 hour. Good techie used to be able to bang them out in less than 45 min. Robbery, She has since moved on.

[khushy]

If you think that the comments made on this thread about service, prices, poor old Nelly etc are uncalled for - why dont you use your talents and influence with the webteam and get this thread deleted.

You seem to be getting really upset!

I just think its hilarious 8-)

Khushy

Originally Posted by khushy

If you think that the comments made about the £830 service and subsequent comments about service etc - are harsh/uncalled for - why dont you nip things in the bud and delete this thread - I am sure that would make a few people happy?

Khushy

who would it please, I have no issue with someone challenging something they find expensive, but the uneccesary haranquing of the supplier is OTT.

maybe what Daz should do is contact all the alternatives, ask them the full price warts and all service cost then post them up, true transparency .....

Originally Posted by khushy

If you think that the comments made on this thread about service, prices, poor old Nelly etc are uncalled for - why dont you use your talents and influence with the webteam and get this thread deleted.

You seem to be getting really upset!

I just think its hilarious 8-)

Khushy

not upset, just find it all uneccesary, and as for the WT & MT, leprosy would be more popular than me in those circles mate ....