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Originally Posted by Fordie Maybe a Solicitors letter would be in order Harasment Surely as you were both there on the change over day BG should of notified you earlier about the contract rate. Can you not change suppliers ? Im on the understanding that a gas supply cannot be shut of just because of a bad dept or unpaid bill so if you did not pay the increase as technically you were not informed its down to BG ? There's all ways the local paper to bring into the equation 4D |
Just to complicate matters the previous owner had already informed BG that he wanted to change suppliers. To my amazement the lady in BG's dispute resolution dept told me that if we had stayed with BG she could do something about the bill, but as we were no longer BG customers she couldn't do anything! When I mentioned that I was thinking of telling Watchdog" she said "I wouldn't blame you!".
Amazing.