Having spoken with the shop and DUK, I have been told to bring the bike for inspection - great, bike is in bits at the mo
Now my questions are -
1. Would I be entitled to request a loan bike while they are sorting the frame (if the claim is approved) since it would take 1/2 weeks to strip, paint and totally rebuild the bike?
2. Would they be prepared to finish it in a different colour (if I paid for the paint - which would also provide a stronger finish)