Just got my replacement bike locks after I sent mine back due to the barrel lock scare.The new "D" locks are a lot more substantial and use a "proper" key.The cable lock I had has been replaced with a huge chain and padlock. Nice one,gawd knows how much its costing them tho!
Yeah, but they had no choice in the end though, with all the bad publicity they were getting, and they took their sweet time about sorting it too..! Up until recently they have only replaced locks sent back by individual customers rather than withdrawing them from sale.
Does it cover all products? I got a free Oxford Junior lock with MCN ages ago (like years!) and I can open it with a pen no problem. Can I get a replacement? It's a knackered old thing, but it would be nice to have a replacement!
Originally posted by antonye Does it cover all products? I got a free Oxford Junior lock with MCN ages ago (like years!) and I can open it with a pen no problem. Can I get a replacement? It's a knackered old thing, but it would be nice to have a replacement!
I think so, but send it recorded and keep the receipt.
Originally posted by antonye Does it cover all products? I got a free Oxford Junior lock with MCN ages ago (like years!) and I can open it with a pen no problem. Can I get a replacement? It's a knackered old thing, but it would be nice to have a replacement!
Yep,my mate sent back his MCN freebie and has just recieved a replacement.We checked the catalogue and the replacement costs £34.99!