| Bradders,
Casoli look after my ST, and have done so for 2 1/2 years now, all without any problems that couldn't be sorted out staright away, and with what I believe to be a very high standard of workmanship.
I've always found their customer service impeccable - although as I only live around the corner, I've always called in to the shop in person, and in doing so - I've established what I feel is as a good relationship them (namely Chris).
If you like, I can always pop in on your behalf, and speak to them (just U2U at any time) as i shop in Sainsbury's, across the road from them, and that's pretty frequently.
Lee | 
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