If politeness and courtesy hasn't worked time to pull out the "Not fit for purpose" card and "Sale of goods act 1979 (as amended)" joker.
http://www.dti.gov.uk/ccp/topics1/fa...legoodsact.htm They're motorbike boots. As such they should not have bits falling off after being used on a motorbike.
31-Jan-2006, 11:41 
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