| #8  29-Aug-2003, 18:43 | |||
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| Bike was taken to nearest dealer (Peagsus) who have now fixed it. They said it wanst a warranty claim and I would have to pay so I phoned Ducati UK who said it definately wasnt a warranty claim as there was no component failure. What a load of rubbish, surely a bolt that could have had huge safety implications should not have come loose after 5 months. Basically I told them I didnt care what they said I wasnt paying and they reluctatly agreed to allow it as a warranty claim. I am dissapointed with Ducati UK that I had to go through an afternoon of arguing to get it fixed FOC. Ducati London South, the supplier of the bike phoned me to find out what was happening and they could not believe Ducati UK's initial stance. Come on Ducati UK, we pay thousands of pounds on our bikes (i,ve bought 4 brand new Ducatis over that past 3 years)and dont expect to get treated like this over a £50 repair bill that is clearly something that should get mended under warranty without hesitation. Think again Ducati UK   |
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