I took out a policy on April 6th & still havent had a certificate of Insurance. all I've had is two cover notes, the last one they sent runs out tomorrow. When I rang last time, they said they had a backlog of certs to send out. TextSo where's mine then?!?!?
Had the same thing when I was with Cofield a few years back. Took them 6 or 7 months to get the certificate to me. They just kept sending cover notes. I did phone to ask for the cert to be sent to me but they just said too busy - it will be sent when we can get round to it. They did reassure me that the cover notes were just as good. (Not quite like having the pucca certificate though is it?).
I had the same thing before... got a producer on a Friday Night...
Phoned the broker on the monday... requested a certifcate (as I had paid in full for the years insurance)..
was told 7-10days!.. no good for a producer!..
So they issued a covernote....
2 days later it turned up...
They didn't back date it... so it was no good for the producer... !
Went to the Nick... showed my initial covernote with the Switch Recipt stapled to it, paying in full for the entire years premium...
...showed PC No Brains this and the cover note issued, with the same policy number and information on it.. so clearly I was insured... But PC No Brains couldn't engage his thought processes to acknowledge or accept this FACT...
No extention to resolve the situation...
Court summons...
Court Hearing....
dismissed....
all a complete farce... but still bugs you whilst it's going on....
09-Jul-2003, 18:56 
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