Ducati Sporting Club UK > General > Idle Chat > Norton AV help pse

[AK]

I have installed Norton 2004 on the laptop last summer.

I (as is usual) did a live update tonight when prompted, but it did not recognise the dial up number I am using.
This is cos BTYahoo have upgraded their surftime eves & w/ends service.

[I waited over an hour (twice, over 2 evenings) to download the update stuff from BT Yahoo - and gave up!
BTYahoo gave an alternative number to dial up to, if you didnt want to download - which I have now been using since Monday]

Now, can anyone help me 'sort' the Norton? - usually, I would open live update, then under the title bar - click on 'options' - where I could then configure new connection.
HOWEVER, the 'configure' is blanked out.

I figured if the worst came to the worst, I could uninstall it - and then re-install disc? - but this option is a pain on the little vaio, as I cannot complete installation quickly, without disconnecting the d drive (as uses the same port as 56k Psion gold card) - and if I did this - would it bu**er up the subscription?

your headscratchingly,

Charlotte

ps: this little machine could do with a jolly good service/clean up etc - anyone going to AGM who is able to do this?
I could bring with me & leave with you for sorting - for financial recompense, of course

[Edited on 25-1-2005 by CK and AK]