| I think this problem lies with the dealer though in the first instance, not Ducati UK.
There are several delears which constantly get praise on here, and several that don't fair too well.
And as people have pointed out customer service is key here. Look at the whole paddock stand saga I had with D/Mcr it was going on for months, and in the end I dropped Ducati UK an email and within a few weeks it was resolved, if it was that easy and quick to resolve why could D/Mcr do it and let the issue drag on for several months.
[Edited on 23-3-2005 by JPM] | 
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