| A little paradox
I work in social housing. We have a small group of very vocal residents who turn up at every meeting full of hate and aggression. Ranting, raving and complaining. Genuine people with no gripes just don’t go. They’re happy. And if on the odd occasion one or two do turn up, they’ll only do so the once. It’s not a forum I’d voluntarily go to. This small handful of people – probably about 10 people out of a stock of many thousands of homes (I can name every one of them) – generate a huge amount of work for us and much unrest and unhappiness amongst the majority of our lovely, happy residents and staff. If they have an idea, in their opinion it’s 100% right. No two ways about it. They don’t need proof. They haven’t thought about the knock on effect it may have. They know! They bang on and on about the same issue, saying they’re not being listened to; that there’s conspiracy against them; hate campaigns; you name it. They think we’re terrible; horrible people for what they perceive, not listening to them. After a lengthy process we eventually go to independent mediators and put the matter to rest. Hey presto, up pops another issue the next day. Surprise, surprise they even want to be on committees and management groups. You’ve all met them. They’re in all warps of life. But you wouldn’t put them in a position of trust or management if they were the last person on earth. They haven’t got the tools for the job.
The MT will never please all of the people all of the time. There are a handful of people that, in their opinion, will always know better, do better, whatever. Deeply upsetting for the majority but that’s just the way the World is put together.
Thanks MT for 3 years of fun and good times, and many more to come. x  | 
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