Ducati Sporting Club UK > General > Idle Chat > Serious Fall out with dealership

[ScottyB]

I know it is not the done thing to name and shame so i wont. Lets just say it is NOT a Ducati main dealer, but a bike and car superstore.

Wanted to let you all know about my experiences over the last week so that none of the rest of you fall fowl of similar problems.

Picked up the 748r on Thursday having paid the rest of the cash having got back to the UK.

The garage MOT'd it on the day of the sale as agreed.

Scottch very kindly stuck her on the back of his trailer for the short ride home.

Then the problems started:

The bike is not FSH as described, only 2 entries in the service book, neither of which have stamps so are useless. Bike is 4 years old so should have had a lot more services than that!!

Race Termi's fitted which sound awesome, but how the hell did it pass the MOT with them on, and where are the standard set for next year when i need it MOT'd again???

Left wing mirror cracked, no tool kit, fuel leak as fuel lines are perished.........Import so lights blind other drivers, clocks in Kms only not even any stickers for MPH as a guide.

Lastly only did 3 kms on the bloody thing and now won't start, dead, simple as.

So did the sensible thing after spending the weekend thinking about it and took the bike back and rejected it as a duffer under the sale of goods act.

Garage have got extremely shirty, gave them the opportunity to sort out my cash which they failed to do.

Next stop Department of Transport who inspected the vehicle on Wednesday and found it should have failed it's MOT on 2 counts. 1 the exhaust and secondly the lights.

Garage tried to say i requested the race cans, and that they swapped the pipes for standard ones to get it through the test........utter fabrication of course, man from the department has taken photos of the nuts holding on the exhaust which have been there for "Years"and certainly never moved in the last week or so.......... Not enough evidence to shut down their MOT station, but enough for a written warning on their files.

Really raging at the swines trying to stitch me up.............next stop trading standards who have been more than helpfull and are sending out 2 enforcement officers once they have the photos and report from the department of transport.

Spoke to the director at the garage who was a cockey little so and so..........they are adament i am not getting my cash back, looks like it could be a court job.

Short of looking under SAS in the yellow pages and sending her majesty's finest round to sort them out, what the hell am i going to do next??????

This garage was in the Sunday Mail a few weeks ago for exactly the same thing but relating to a car, i just put it down to a "Mardy" customer and thought it was a one off, clearly not!!!

Anyone on the board have any contacts in journalism??? I would love to highlight this lot for the shitesters they are and ensure their name is mud the country over.

Also good solicitor needed with experience in this field?? Any names spring to mind??

Top tip kids: Don't let your heart rule your head when buying a Duke......

Stuff the extra cash, buy it from a Duke main dealer or someone recommended by the board.

I am certainly learning the hard way.

If and when i get my cash back i am off to Duke Glasgow to buy a 749 Dark......2 years trouble free motoring from new.....