Ducati Sporting Club UK > Model Specific - Discussion, Technical Problems and Help > 998 / 996 / 916 / 748 > My bike is eating its Cambelt

[ben998]

Got home last night and took the fairings off ready to install the side stand modification so that bike will run with the stand down, and noticed some odd looking material sticking out of the cambelt cover.. uh oh..

Removed the horizontal and smaller cambelt cover to the left, and found lots of bits of rubber and strands of twine looking stuff - presumably kevlar from the belt. The horizontal belt is fine ( apart from where the material has got caught in the cog and rubbed and melted the inside fo the cover) but the vertical belt is missing between one third and one half of its thickness...

Phoned the dealer and they said get it to them using Ducati Assist. Ok, fair enough. Phoned Ducati Assist and they said they would only take it to the local dealer and not the supplying dealer (even though its booked in for work there). Phoned Ducati UK and explained the situation and they authorised the transportation of the bike to the supplying dealer (about 90 miles away). Ducati Assist (The AA) are having none of it and say its a fixed contract and there is no way for them to cross charge the extra of transporting the bike to the supplying dealer (who also got involved with Ducati Assist but couldn't get anything resolved).
At the moment Im left with taking the bike to the dealer in a hire van (Ducati UK will pay for it if I get a receipt) but its not an ideal resolution...