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| #1  27-Apr-2006, 12:42 | ||||
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| Grand Prix Legends (or should that be bell ends?) shocker - again Just wanted to share my disgust at the level of service these people provide. My wife ordered 2 items, 2 weeks ago for my birthday (24th)...she chased three times, being promised twice that the goods would arrive in time for my birthday - they didnt and she was quite upset as a result. 1 item came late - but was the wrong thing anyway ! And listen to this..!! My wife phoned up to return it and get the correct item sent...and was told that she would have to pay ANOTHER £7.99 postage and packaging..!! When she stated that this was farcical as it was their mistake, and we werent happy anyway..we were then told that it would be reduced to £4.99..!!! They have now refused to send the correct item until they have recieved the other item back - and we are still waiting on the 2nd item. A joke - I think im right in saying that other people on here have had similar experiences. I would never use them again after some previous nightmares (and extortionate postage charges), but obviously my wife was unaware of there reputation. Beware...  [Edited on 4-5-2006 by Nattyboy]  |
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