Ducati Sporting Club UK > Model Specific - Discussion, Technical Problems and Help > Multistrada: Enduro / Pikes Peak / V4 / V2 / 1260 / 1200 / 1100 / 1000 > Appology to Ducati UK

[Rocker]

I have to appologise to Ducati UK and the factory. When the CPU went on my Numptystrada I posted that I was worried about how long it would take for them to replace it. However below is the timetable of events

Tuesday AM bike fails to start Dealer sends van to collect bike from my house
Tuesday PM failed CPU diagnosed new one ordered from Ducati UK but misses deadline
Wed Informed by Ducati UK no CPU in Stock On urgent order from Factory
Thursday see Ducati sales manager at London Bike Show He enquires what is happening with my bike
Friday PM Dealer phones to say new CPU fitted +oil lines as required by recall. Cpu was flown in from Italy.
I certainly can't complain with that sort of service

[JPM]

......Good stuff...

Still no sign of my paddock stand though.... 3 months and counting

[Ian]

I need a new rear master cylinder apparently and that is coming in direct from Italy... I think there is a major deference in that if it is used to build bikes it is available straight away. If it is an extra, - it is not held in the factory but with a 3rd party supplier and that is where delivery cannot be guaranteed.