Customers! What are they then?

Carbon749 · 05-Sep-2005, 00:59

Quote:

Originally posted by Dementor

Quote:

Originally posted by Carbon749
Probably going to start a tirade of responses .... but .... add in an option to buy your "car" or what ever from the face less big chain at the best possibly price and then take it to the family run establishment for servicing and looking after.

If you do that the "Family run establishment" goes out of business

[Edited on 4-9-2005 by Dementor]

Depending what we are talking about here, if it is cars then all the profit is in the serviceing and sales of parts. The initial purchase gives very little profit.

So by going to the small family run business with the service and repair works is giving them the most profitable part of car ownership

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