Ducati Sporting Club UK > Model Specific - Discussion, Technical Problems and Help > General Motorcycles only > Insurance Saga

[Gizmo]

Gootta say i've been impressed by NU. I got duc assist to take bike back to dealers after my crash 4 weeks ago, contacted nu by phone, got straight through, really helpful even when i phoned back twice more and asked same questions ( banged my head badly) 5 days later dealer had estimate of damage, 3 days after that loss adjustor inspected bike, wrote it off and phoned me 1 hr later to agree a value which we did without any problem.

Had to return V5 but i didnt have it as it was ex duk uk demo bike, took 3 days to sort me getting that and then sending to dvla, in mean time nu informed dvla bike was written off so i got letter from dvla last thursday saying they couldnt issue v5, phoned nu explained all this and next morning got a call saying they'ed carried out all the hpi checks etc and could release the cheque without the v5, apologies it might take a couple of days before i get it as it needed signing off by a manager, hopefully it'll be here tuesday. total time 4 weeks but almost 2 weeks of that was the v5 problem

hope your ok even if bike ain't

[Edited on 23-10-2005 by Gizmo]