Just had a curt reply from Feridax regarding a problem I had with some Vertigo's I bought at the NEC show. Wore them 3 times to break them in for racing this year and when I got home the last time I found the left toe slider was missing. Sent them to the dealer/Feridax and their reply was that they have been "caught, forcing the toe slider out in an unusual direction. Under normal use the toe sliders are not subjected to such forces" and the boots are not repairable! I don't see how it can have been subjected to such abnormal "force" without damaging the rest of the boot (completely unmarked) or wrenching my foot?
As they're the importer/distributor and not the retailer, how can I get them to reconsider?
31-Jan-2006, 11:29 
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