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 22-Feb-2006, 01:43 | #28 |
| Ducati Dealer GTL  Posts: 496 Join Date: May 2005 Location: Petersfield - Hants Mood: Just fallen in love with road riding again! Harv748, Visual check of the fork oil, does that work for engine oil too?  Tottaly agree, information is power! its amazing how many customers want to book in there bikes and dont even ask what is going to be done! Always ask what is going to be done, in detail, and if they dont really know when booking your bike, what are they going to do when your pride and joy is on the ramp??? I hear of dealers doing the 12k service in an afternoon!?!?! on a big service the bike is on the ramp for 2 days. The labour content is about 9 hours but you always get interuptions, find things that need a good clean, need to call the customer etc then you have to test ride it. It simply can't be done - properly and with care. | |
wilf
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