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  #1  
Old 23-Jun-2006, 12:57
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Fiver Fiver is offline
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Mood: gutted.
i just joined barclays business banking system as hsbc are so friggin useless, and lloyds seem to be using tin cans and bits of frayed string to india and back for their call centres.

Barclays assured me the business banking doesnt go through india and back. Not sure about the personal banking though.

Cy
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  #2  
Old 23-Jun-2006, 13:07
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Ray Ray is offline
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Alliance and Leicester, formerly Girobank customer service is UK based as far as I know. They certainly seem to understand pretty well when I tell then how hacked off I am when they try charging me just because ther "system" does the outgoings before an incomings on the same day!!

They always refund the charges but how many other peeps don't bother to make a fuss

Ray

PS how about Coutts, I'm Sure Lord Rattler banks with them

PPS how about just stuffing the mattress with yer cash, "keep whats dear, nice n near"!!
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Old 23-Jun-2006, 13:11
Herb Herb is offline
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Quote:
Originally Posted by Ray

PPS how about just stuffing the mattress with yer cash, "keep whats dear, nice n near"!!


I think they call that Irish banking.

When Ireland went over to the Euro there was a big increase in cash in the economy becuase people started spending their 'matress money' before the change over.
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Old 23-Jun-2006, 13:17
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doogalman doogalman is offline
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How about the bank of ireland???
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  #5  
Old 23-Jun-2006, 13:43
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Red-Duc Red-Duc is offline
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I found first direct to be good for my private banking but its an online based company
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  #6  
Old 23-Jun-2006, 14:34
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DSC Member MJS MJS is offline
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I use the Co-operative Bank, online banking and abcall centre in the UK, been with them for 20 years and never had a single problem with them

Martin
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  #7  
Old 23-Jun-2006, 14:37
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FiscusFish FiscusFish is offline
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Got to be Smile or First Direct. They both consistently top the tables for banking and customer satisfaction.
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  #8  
Old 23-Jun-2006, 14:39
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NBs996 NBs996 is offline
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Originally Posted by Urban996
I use the Co-operative Bank, online banking and abcall centre in the UK, been with them for 20 years and never had a single problem with them

Martin

wish i could say the same martin!
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  #9  
Old 28-Jun-2006, 15:00
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kwikbitch kwikbitch is offline
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Quote:
Originally Posted by Fiver
i just joined barclays business banking system as hsbc are so friggin useless, and lloyds seem to be using tin cans and bits of frayed string to india and back for their call centres.

Barclays assured me the business banking doesnt go through india and back. Not sure about the personal banking though.

Cy

Ive banked with Barclays since I was 14. Fantastic bank. Customer service is brilliant. They were fantastic whilst I was a student and couldn't do enough to help.
No out services. 24 hour telephone banking system.
However, I wouldn't touch their insurance services or mortgages with a barge pole...but that's not what you were asking! They are very quick to rectify errors (which are very few and far between) they telephone you to check account withdrawals if you are out of your normal spending pattern (for example when I made 3 major purchases in the same day!)
Personal bankers acted as financial consultants after I finished uni showing me how I could cut my spending and manage my account better.
Just purchasing a house and mortgage company are being difficult. The faxed off all my mortgage details, bank statements that I couldn't find and everything. Even asked about mortgaging with them but accepted that they weren't competitive enough without a hard sell.
Can't sing their praises enough...

Last edited by kwikbitch : 28-Jun-2006 at 15:06.
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