Ducati Sporting Club UK > Model Specific - Discussion, Technical Problems and Help > 998 / 996 / 916 / 748 > Problems with eMoto UK

[marcusjames]

Thanks for the comments.

He paid £80 plus postage expecting top quality items and he certainly paid top price.

Correspondence is going nowhere so a court summons is being raised this week. Will also contact DTI and trading standards as a point of principle.

Pictures available if you want to judge for yourself. We wouldn't want to get into trouble for naming and shaming.

Really disappointing.

[sye73]

I agree with a Ali.... Just because something is purchased at a ' good ' price, that doesn't mean it gives the manufacturer the right to sell ill-fitting parts.

[marcusjames]

Does anyone have the address for eMoto ?

They have given us no option but to raise a county court summons but they will not supply their address to send the summons. The courts can retrieve it but will add to the costs.

I would stongly recommend anyone to think twice before ordering through them.

[YMFB]

try www.companieshouse.gov.uk tomorrow when its open

[marcusjames]

Thanks. Will try them today.

Have also spoken with my credit card company and they are investigating the matter. Hopefully they may refund the money and take up the case themselves.

My mission is now to spread the word !! Companies like this give other internet companies a bad name. In my humble opinion, they shouldn't be allowed to trade.

[marcusjames]

By the way, they also use www.ebusters.co.uk and below is their eBay account :

ebusters-co-uk

Now off to spread the word over the other forums !!!

[ricky996]

I actually used these guys for some carbon parts for my 996 and a clear rear tail light lense, I must say I was impressed with the bits they sent me, the carbon looked good and I had no fitting issues. I ordered the front fender and the hugger, I was impressed, found them on google and gave them a go, no regrets here!

Why don,t you give them a call, I placed my order over the phone and they were very helpful, even helped me with a technical query I had.