Canon MG series printer

boski69 · 26-Jan-2014, 17:33

Hi all,

anyone successfully connected one of these things to their PC via a wireless router?, I've been at it for 3 days now and I am losing the will to live.
I took it back to Currys on Friday and of course the b*st*rd thing worked OK in the store but I'm having no luck at all HELP!!!

Regards, Brian.

Jasper · 26-Jan-2014, 20:45

Which model mate. I had no problem or issues with mine?

boski69 · 27-Jan-2014, 12:44

Hi Jasper, it's a Pixma MG5550.

All the drivers are installed on the PC and the printer is saying that the wireless link to the router is active.

Tried it without the firewall on.

At the end of every setup it searches for available printers then says no printers found.

Any ideas massively appreciated, Brian.

Bionicle · 31-Jan-2014, 11:13

http://www.canon.co.uk/Support/Consu...nection_Setup/

Does this help ?

boski69 · 03-Feb-2014, 20:43

Yes thanks bionicle, good link, tried everything, no joy.

Jasper · 03-Feb-2014, 20:51

Strange. Will your PC pick up any other wireless devices? Phone etc?

Has your router a wps button?

boski69 · 04-Feb-2014, 18:51

Yes the router has the WPS button, no problem with that bit I think its the PC where the problem lies. The PC isn't a wireless item, it is connected to the router via a Cat 5e cable.
But unless the printer is connected to the PC via USB I get the message "printer offline" or "printer could not be detected"
Like I say all the latest drivers are installed and the printer is set as the default one (all previous ones uninstalled)
I am seriously thinking of grtting someone in to sort this as Currys don't want to know, but surely it shouldn't be this difficult.

Cheers, Brian.

Jasper · 04-Feb-2014, 22:55

Strange.

Bionicle · 05-Feb-2014, 11:39

You could try buying a USB Adaptor WiFi Dongle plugging it into your PC and see if the printer can then be detected.

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26-Jan-2014, 20:45	#2
Jasper Registered Forum User Ducati Corse Posts: 3,707 Join Date: Jun 2002 Location: YORK Which model mate. I had no problem or issues with mine? Reply

31-Jan-2014, 11:13	#4
Bionicle Registered Forum User Ducati Meccanica Bikes: Ducati 1098R Bayliss Rep Posts: 2,142 Join Date: Jun 2004 Location: Aylesford Kent Mood: Find people who share your values, and you'll conquer the world together. http://www.canon.co.uk/Support/Consu...nection_Setup/ Does this help ? Reply

03-Feb-2014, 20:43	#5
boski69 Registered Forum User Montjuic Posts: 60 Join Date: Oct 2005 Location: Chorley, Lancashire Mood: Here comes the summer!!!!!!!!!!!!!!!!!!! Yes thanks bionicle, good link, tried everything, no joy. Reply

03-Feb-2014, 20:51	#6
Jasper Registered Forum User Ducati Corse Posts: 3,707 Join Date: Jun 2002 Location: YORK Strange. Will your PC pick up any other wireless devices? Phone etc? Has your router a wps button? Reply

04-Feb-2014, 22:55	#8
Jasper Registered Forum User Ducati Corse Posts: 3,707 Join Date: Jun 2002 Location: YORK Strange. Reply

05-Feb-2014, 11:39	#9
Bionicle Registered Forum User Ducati Meccanica Bikes: Ducati 1098R Bayliss Rep Posts: 2,142 Join Date: Jun 2004 Location: Aylesford Kent Mood: Find people who share your values, and you'll conquer the world together. You could try buying a USB Adaptor WiFi Dongle plugging it into your PC and see if the printer can then be detected. Reply