| Maybe have a chat with Mike Dawson. I used to use him for work on my bike untill i moved abroad. He was even prepared to tutor me on a one to one basis for desmo valvegear service. In fact he even highlighted issued caused to my bike from another main dealer.
As anyone who runs a buisness, the big boss needs to know what is going on to be able to take any action, he may have had an employee doing bad work, you may not be alone. | 
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