| Helmet Dilemma.
On Monday, I bought a new Shark RSI helmet, which on Wednesday, the top vent came off.
I took it back yesterday (Thursday) morning, and the shop wouldnt give me an exchange or refund, just put me through to the Shark rep (on the phone) who said he wouldnt replace it either, but would send me a new vent kit and a token of their apology in the form of some t-shirts and keyrings etc.
A courier brought me a big box today with a new vent kit to fit...
and some crappy baseball hat that doesnt fit (too small).
<sarcasm>Thanks, Shark!</sarcasm>
I fitted the vent kit, but it sits wonky once clipped in and really i dont hold much hope for its longevity.
I feel kinda fobbed off. Should I? At £190 it wasnt a cheapo lid - which btw: fits great! lol
Should i bitch to the shop/Shark some more on tomorrow/monday about it?
Care to offer any advice?
Thanks
Cy | 
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