| This is as clear cut a case for a goodwill warranty as I have seen. Ducati should pay for the bike to be restored to "As New" including replacement plastics. That is what a class company would do. Furthermore, they should think themselves lucky no-one was killed on a nearly new Ducati with some kind of mechanical component defect.
Some years ago, I had a 5 y-o 35,000 mile BMW318 (old shape). The book specified that the cam belts should be replaced at a given interval otherwise the engine would seize and sure enough, mine did. They put in a brand new replacement engine under a goodwill warranty.
This is a no-brainer. Just hope it gets sorted out soon. | 
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